PSDAS

Report of conference on Where can FM add more?

With the support of the Professional Services Assistance Scheme (PSDAS), CIT Bureau, HKSAR Government, the first professional conference on strategic facility management services has been successfully held on 24 November 2004 at the American Club, Tai Tam by the Hong Kong Institute of Facility Management (HKIFM) and International Facility Management Association (Hong Kong Chapter) with the theme of "Where can FM add more?".

The HKIFM and IFMA (Hong Kong Chapter) are very honored to have an opportunity to invite ten Plenary speakers, Mr. Steve Braclay, Mr. Steve Gladwin, Mr. Eric Chan, Ms. Santa Raymond, Ms. Shirley Pan, Mr. Hugo Llopis, Mr. Henry Stawarz, Mr. Lee Kok Weng, Mr. Philip Wong and Mr. Ricky Chan, to share their variable experiences on strategic facility management.

More than a hundred of delegates from various professional service sectors such as building and construction, government-related bodies, real estate services, engineering services and architecture & landscape architecture participated in this conference.

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Keynote and Plenary Speakers

Mr. Steve Braclay

Assistant Director, Efficiency Unit, Government of HKSAR, Hong Kong

HKSAR Outsourcing – Opportunities for FM

The Government of HKSAR faces continuing pressure to reduce its expenditure and cut staff numbers, whilst at the same time meeting growing demands for improvements in the range, quantity and quality or services it provides to the community. The Government has responded to this, by expanding significantly its use of outsourcing and Mr. Braclay examined the scope for expanded use of ‘Facility Management’ within the Government’s outsourcing policies and practices.

Mr. Steve Gladwin

Director, Tungsten Group, PTY Limited, Sydney, Australia

Third Generation Outsourcing through Strategic Business Partnerships

During the current third generation of outsourcing, many organizations have examined the failures of the past and are developing more strategic business partnerships. A case study will be presented examining how one organization overcame the problems associated with second generation deals and will give an overview of the strategic business partnership they now have with their service provider.

Mr. Eric KS Chan Senior Hospital Manager (Facility Management), Hospital Authority, Hong Kong Cluster Hospital Facilities Audit – An integrated approach to strategic facility planning and maintenance A facilities audit is an indispensable tool for identifying the existing physical condition and function performance of buildings and infrastructure for strategic planning and timely maintenance. However, different hospitals within the Hong Kong Authority had managed audits in different ways by using different systems which ked to inconsistencies in scoring and priority rating.

Ms. Santa Raymond Principal, Santa Raymond Consultants, London, UK Dynamic workspace for business performance Dynamic workspace enables people to work in new ways and reduces churn and absenteeism, Ms. Raymond’ presentation used examples of workplaces around the world to illustrate and difficult aspects that make up a dynamic workplace would also be investigated, as well as how to ensure proper buy-in to the whole process from staff and management.

Ms. Shirley Pan Professor, Sino-German School of Applied Sciences, Tongji University Achieving energy and cost savings in commercial buildings through low-cost and no-cost operational measures This presentation is applicable to everyone interested in reducing energy use and costs in their buildings using existing Building Automation Systems and building staff. Case studies documenting the successfulness of this approach, best practice recommendations that can immediately be taken to achieve energy and cost savings and opportunities for application of the approach in any commercial building in the world.

Mr. Hugo Llopis Manager Infrastructure Delivery, Public Transport Authority, Government of Western Australia, Perth, Australia Mr. Henry Stawarz Director, Clifton Coney Group (WA) Pty, Ltd, Subiaco, Western Australia Panel Contracts through Partnering – Key elements for success In this presentation, they covered both the principal’s and contactor’s fears, concerns, motives, objectives and atttitue theoughout the life of this model. Moreover, they discussed how they approached this relationship at first, how it developed over time and where it is now going. Also, talked about their successes, their failures and the lessons learnt.

Mr. Lee Kok Weng Partner, EC Harris, London, UK Whole Life Cost Planning – Delivering an integrated approach to procuring and managing the built assets Mr. Lee talked about the pro-active measures that need to be introduced to integrate life cycle cosr planning into the design process in order to respond positively to client/occupier needs, including a model for intergarting the capital cost with life cycle cost replacement and facilities management.

Mr. Yat L. Philip Wong Ph.D. Program, Facility Management, The Hong Kong Polytechnic University, Hong Kong Benchmarking in Facility Management – Application of decision making tools This talk looked at how we can enhance the effectiveness of benchmarking by improving the consistency and clarity of decisions made in the process of benchmarking. Based on cases with local and Australian data, the tools are proved able to serve as an organized and flexible evaluation framework for benchmarking.

Mr. Ricky Chan Senior Engineer, EMSD, Government of HKSAR, Hong Kong Total Facility Management – An integrated engineering approach from planning, operation and maintenance to alternation and improvement Total Facility Management (TFM), with an integrated engineering approach will be a promising solution to the common O & M problems, it will also provide value-added features including energy conservation, indoor quality measurement, space planning and identification of the existing services systems.